24/7 Emergency Service
The Water Damage Restoration Process
SERVPRO of Santee / Lakeside is here to help when you have water damage from floods or leaks in your home or commercial property. Our experienced, skilled technicians will walk through your property and carefully take note of the damage, develop a plan of action, and get to work in repairing the water damage quickly and efficiently. This multi-step process ensures that the job is done right the first time!
“SERVPRO was a breath of fresh air. From start to finish, they were professional, thorough, trustworthy, and very fair. Their communication was outstanding. They were timely, very competent, and they completed the job quickly.” - Murray R. - San Diego, CA
Water or Flood Damage?
Call Today – (619) 258-7200
Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.
Step 1 - Emergency Contact
The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.
Step 2 - Inspection and Water Damage Assessment
We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.
Step 3 - Water Removal / Water Extraction
The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.
Step 4 - Drying and Dehumidification
We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.
Step 5 - Cleaning and Sanitizing
We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.
Step 6 - Restoration
Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.
