Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

The next step in the water damage repair process would be to assess the damage in your home or property. SERVPRO trained technicians will closely inspect the grounds in order to determine possible causes, underlying issues, and even potential future issues! Any cause of water damage must be discovered and stopped in order to start the restoration process and start returning your home to its previous condition.

After assessing the severity of water damage, the team can then develop a course of action to repair your home. Call SERVPRO of Santee / Lakeside at (619) 258-7200 to make it "Like it never even happened."

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction